Press Articles

  • New Study Shows People Have Never Been More Afraid to Speak Their Minds

    A new study by VitalSmarts LC, doing business as Crucial Learning, found that a shocking 9 out of 10 people have felt emotionally or physically unsafe to speak their mind more than once in the past 18 months. Unsurprisingly, the conversation topics that have generated the most fear include political or social issues (74 percent) and COVID-19 issues (70 percent).....

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  • Distance is Destroying Dialogue: New Study Shows Employees are More Than Twice as Likely to Avoid Discussing Concerns with Remote Colleagues

    According to the online study of 1,145 people conducted by VitalSmarts (doing business as Crucial Learning), people are more than twice as likely to avoid speaking up about concerns with colleagues and managers virtually than when they worked together in person....

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  • This is how you deal with (harsh) criticism

    Doing your job without being criticized is next to impossible. Teachers fear the articulate parent, civil servants the resilient citizen, entrepreneurs the resolute customer. And we are not even talking about mutual criticism in the workplace. Social media and other digital tools have also considerably lowered the threshold for handing out and receiving harsh, biting criticism. Read tips given on how to deal with these criticisms, including one from Joseph Grenny....

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  • COVID Outliers: Speaking Up Was Key to Corporate Survival and Success in 2020

    Provo, UT – February 11, 2021 – Every company experienced 2020, but not every company experienced it the same. Some organizations turned COVID challenges into opportunities, while others struggled to maintain the status quo. And yet, new research from VitalSmarts found that organizations that not only survived but thrived in 2020 outperformed their failing counterparts in one critical competency....

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  • WORK FROM HOME AND THE COLLAPSE OF SOCIAL CAPITAL: IGNORING THE CULTURAL IMPACT OF WFH WILL ERODE RELATIONSHIPS AND RESULTS

    Provo, UT – October 27, 2020 – For the past seven months, we’ve been the subjects of a massive social experiment: what is the impact of a work-from-home (WFH) workforce on measures of corporate health like culture, engagement, morale, etc.? A new study by VitalSmarts, ....

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  • GETTING BACK TO BUSINESS: MOST COMPANIES ARE NOT PREPARED TO DO BUSINESS IN AN ONGOING PANDEMIC

    Provo, UT – May 26, 2020 – While business success in coming months requires safety masks and sanitizer, a new study by VitalSmarts, a leader in social science-based behavior change, says that’s not enough. Successfully doing business in an ongoing pandemic also requires a culture...

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  • HANDLING HARSH CRITICISM IN THE WORKPLACE: HOW TO STAY RESILIENT UNDER IMMENSE PRESSURE

    "Critical feedback feels traumatic because it threatens two of our most fundamental psychological needs: safety (perceived physical, social, or material security) and worth (a sense of self-respect, self-regard, or self-confidence)." - Joseph Grenny...

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  • BUSINESSES ARE AGILE IN RESPONDING TO COVID-19—BUT EMPLOYEES ARE ILL-EQUIPPED TO HANDLE CHANGES

    Provo, UT – March 12, 2020 – Organizations are taking quick action to keep their employees safe from COVID-19. However, a new survey from VitalSmarts shows that recently adopted work-from-home policies may lead to significant challenges as employees are ill-equipped to handle the changes....

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  • How to Get People to Actually Participate in Virtual Meetings

    Joseph Grenny says that these days, it’s hard to get people to pay attention in any meeting, but when people aren’t in the same room, it can be especially difficult. He provides tips and advice for holding product and healthy virtual meetings....

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  • WANT A PROMOTION? THESE 4 HABITS ARE MORE POWERFUL THAN TALENT

    "When it comes to success, nothing trumps good habits" says VitalSmarts‘s lead researcher and vice president, Emily Gregory....

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