Press Articles

  • DON’T LET THESE 5 TOXIC WORKPLACE DRAMAS HURT PATIENT SAFETY

    A survey of more than 1,200 physicians, nurses and staff, led by Joseph Grenny and David Maxfield of the training company VitalSmarts, identified five common behavioral problems that more often than not go unaddressed in hospitals and other healthcare settings....

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  • HOW TO REACT TO BIASED COMMENTS AT WORK

    Joseph Grenny, David Maxfield, and Judith Honesty discuss the results of VitalSmarts research on unconscious bias in the workplace. They share tips for confronting discrimination to reduce the harmful effects of bias....

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  • WHAT TO DO ABOUT MEDIOCRITY ON YOUR TEAM

    Joseph Grenny says individual performance problems are far easier to address if you’ve done the work of establishing a norm of excellence. He shares four simple but important practices that if implemented can rapidly and profoundly shift a group’s expectations in a way that leads...

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  • UNCONSCIOUS BIAS AND THE SKILLS FOR SPEAKING UP

    David Maxfield and Judith Honesty share the results of their latest study on workplace discrimination and impact of unconscious bias....

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  • STUDY ON BIAS REVEALS SEVERAL TYPES OF DISCRIMINATION

    VitalSmarts latest research on workplace bias identified several ways in which people discriminate against others. Whether the discrimination was subtle or overt, those who experienced it heard these messages: "Don't be yourself." "You're not considered credible." "Just kidding." "Anything goes after hours.""You're unwelcome." "Gotcha."...

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  • WHEN YOU USE THE WORD VICTIM…

    VitalSmarts, the leadership training company asked 500 victims of discrimination to share workplace experiences that made them feel excluded, unwelcome, discounted, etc. based on their race, gender, age and a host of other diversity-related criteria. They found workplace bias to be pervasive, permanent and unmanageable for...

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  • HOW TO RAISE SENSITIVE ISSUES DURING A VIRTUAL MEETING

    Joseph Grenny says the reason so few of us speak up about sensitive issues is that we are wired for mistrust. As a result, we have a conservative bias: When in doubt, play it safe. Hide in a bush. Pick up a rock. Keep silent. Grenny...

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  • THIS IS HOW YOU HANDLE NEGATIVE FEEDBACK, ACCORDING TO CAREER EXPERTS

    Joseph Grenny provides advice on how to accept criticism and feedback....

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  • FIVE COMMON HABITS THAT CAN KILL YOUR CAREER

    David Maxfield says your blind spots for your own bad habits could be keeping you from raises and promotions. In a recent study for VitalSmarts, Maxfield interviewed managers who identified the top five career killers....

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  • 4 BAD HABITS THAT CAN DESTROY YOUR CAREER

    "Poor habits over time can absolutely derail a person's career," says David Maxfield, vice president of research at corporate training company VitalSmarts. "And most often they are not aware of what they're doing." Maxfield shares 4 career-limiting habits and how to overcome them....

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