Hold anyone accountable
to violated expectations
regardless of position
Tools to Enhance Accountability,
Improve Performance & Ensure Execution
The Crucial Accountability® Course teaches a step-by-step process that will help participants handle discussions to enhance accountability, improve performance, ensure execution and trust— topics that can promote or destroy relational or organizational effectiveness.
Key skills you will learn from the Training:
- How to hold anyone accountable—no matter the person’s power, position, or temperament.
- Master performance discussions—get positive results and maintain good relationships.
- Motivate others without using power—clearly and concisely explain specific, natural consequences, and permanently resolve problems.
- Manage projects without taking over—creatively help others avoid excuses, keep projects on track, and resolve performance barriers.
- Move to action—agree on a plan, follow up, engage in good reporting practices, and manage new expectations.
GREATER ACCOUNTABILITY and INCREASED EFFECTIVENESS
Execution and results focused, Crucial Accountability® has helped our clients reap bottom-line benefits like reduced turnover, fewer grievances, and higher employee satisfaction and engagement.
FREE FIRST CHAPTER
Get a complimentary copy of
the first chapter of Crucial Accountability!
A culture of accountability requires three core elements: clear expectations,
ownership of responsibilities and the skills to effectively hold others to account
when expectations aren't met.
When any one of these three elements is missing, it creates a culture of weak
accountability where those who see problems saying nothing which results in
unresolved issues such as projects that overrun, putting unnecessary and
complicated processes and procedures in place to avoid a difficult conversation
and individuals take on extra work to compensate for under-performing
colleagues.
The Crucial Accountability course will enable participants to effectively identify
and resolve performance gaps, set clear expectations, strengthen accountability,
eliminate inconsistency and reduce resentment.
Developed by VitalSmarts®, Crucial Accountability® teaches a straightforward
step-by- step process for identifying and resolving performance gaps, strengthening
accountability, eliminating inconsistency and reducing resentment.
After the Crucial Accountability programme, delegates will be able to:
- Hold anyone accountable, regardless of position or temperament
- Explain specific, natural consequences to help motivate others to change
- Empower others by working together to diagnose and come up with solutions
- Agree on a plan, follow up using good reporting practices, and manage new
expectations