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Leading Learning. Navigating Change.
Empowering Organizations and Leaders
with Crucial Skills for Crucial Times
>> in-person and virtual delivery workshops available
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We are dedicated to providing
WORLD-CLASS LEADERSHIP TRAINING
to maximize the potential of your team
>> programs based on over 30-years research
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Don’t settle for mediocrity.
SOAR HIGH
with our crucial skills training
>> licensed, award-winning programs
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SUCCESS IS A JOURNEY
not a destination.
Begin yours with us.
>> over two million trained
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Our training solutions
LEAVE A MARK
on you and in others
>> countless impacted by our programs
Our Training Solutions
Our award-winning, licensed training solutions enable you to transform your life, build high performance teams and achieve business results in your organization.
Research-based
Over 30 years of research has resulted in a training methodology that focuses on teaching these best-practice behaviors to employees at all levels.
Based on best sellers
Each program is based on best-selling books of the same title, written by highly respected social scientists and change and productivity experts.
Embraced by Fortune 500 companies
More than 300 of the Fortune 500 companies have benefitted from these programs.
Millions trained
Over two million people worldwide have been trained on these award-winning solutions
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FOR MASTERING DIALOGUE
Powerful skills for working through disagreement to achieve better results
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FOR IMPROVED PERFORMANCE MANAGEMENT
Skills to enhance accountability and improve performance and execution
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FOR CHANGING BEHAVIOR
The mastery of the Six Sources of Influence™ to help leaders drive high-leverage, sustainable behavior change
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FOR PURPOSEFUL PRODUCTIVITY
Skills for clear, positive focus to keep morale up, productivity up, and stress levels down
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FOR DEVELOPING EFFECTIVE HABITS
Skills to master habits and align behavior with performance goals and organizational values
Crucial Conversations® For Accountability
Getting things done®
Participants learn how to:
- Bring order to chaos through the GTD® work-life management system – reduce mental clutter and take control of thoughts and tasks
- Align their focus and actions by learning practical skills to reduce decision fatigue and focus on next actions
- Increase productive moments by applying the skills consistently to the right tasks and projects to create more stress-free productive moments
- Improve effectiveness due to productive moments which yield increased reliability, efficiency and effectiveness in projects and moments that matter most
Our Satisfied Clients
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"Both the Crucial Conversations® program and contents were excellent. I found the pace and format of the virtual class to be conducive for learning.
Definitely one of the more engaging e-courses I have attended so far.”Grace Leong
Deputy Director
Family Justice Courts
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“I highly recommend the Influencer course, and in fact, I describe it as the best training I have attended in 20 years!”
Martyn Gomersall
Senior Manager (Systems & Safety Intelligence)
MTR Corporation Limited, Hong Kong
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“Crucial Conversations is an effective course which teaches useful skills for both personal and work situations. It encourages all to commit to applying the skills in specific, identified situations.”
Goh Eng Ghee
Deputy Chief Executive
Workforce Development Authority
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“The entire Crucial Conversations program was well-structured and the practical scenarios amplified the theories.”
Suzanne Ho
General Manager
Mount Faber Leisure Group
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“The Influencer course is one of the most meaningful to me. I remembered the trainer said that after attending the course, you will not look at anything the same way again. He was absolutely right! ”
Aini Hussien
HOD ICT
Elias Park Primary School
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“(The Crucial Conversations course was) Very interesting & educational. A course that every CitiBanker should attend. Fantastic!”
Vincent Lim
Relationship Manager
Citibank
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“The Influencer program was a brilliant training. I feel most executives can benefit from it. A robust influence strategy can help more leaders to discharge their duties
in a more effective manner.”Anders Yuen
General Manager (Nursing)
Tung Wah Hospital, Hong Kong
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“Since completing the Crucial Conversations program, I feel more confident in handling difficult dialogues. The principles and skills learnt really work! Even if the conversation is not crucial, the principles and skills learnt can be applied in any conversation..”
Low Kwee Fah
Deputy Director
National Library Board
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“The Crucial Conversations course helped me understand myself better; I am now more aware of all the areas I need to improve to be a better person and to understand my team members.”
Mr Arul Prabakaran Dharam
Aftersales Manager
Cycle and Carriage
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“Overall, very enjoyable course. Good takeaways that can be immediately applied to work. Running case studies, video clips and quizzes reinforce the concepts.”
Wong Tze Wei
Senior Assistant Director (COD)
CPF Board
Upcoming Events
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Crucial Conversations®
Public Workshop
In-person Delivery14-15 November 2024
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Getting
Things Done®
Public Workshop
In-person Delivery25 February 2025
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Crucial Influence®
Public Workshop
In-person Delivery14 March 2025
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Crucial Accountability®
Public Workshop
In-person Delivery13 May 2025
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The Power of
Habit™
Public Workshop
In-person Delivery19 May 2025
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