Crucial Conversations®
Focused Workshop
for Support Staff

Helping Non-supervisory Support Staff
Achieve Synergy, Agreement, Alignment


Crucial Conversations® Focused is a licensed, one-day, abridged version of Crucial Learning’s two-day award-winning program. It is designed to meet the needs of organizations that want their intermediate-level employees equipped with some Crucial Conversations® skills.

This focused program will benefit non-supervisory executives and officers who may still benefit from knowing a subset of the Crucial Conversations® modules to enable them to speak more candidly to their peers and supervisors. The skills learnt will help support staff be more aware of the importance of speaking up when faced with challenges at the workplace, how to approach difficult and sensitive topics in a more respectful and productive manner while maintaining harmony and good relations with their team members, supervisors and department heads.


The Crucial Conversations® Focused workshop enables participants to:

  • Hold good conversations on sensitive and emotional matters with their peers and Supervisors

  • Speak honestly and openly with people no matter how delicate the topic or how powerful the individual

  • Contribute to the creation of an open, candid and more innovative culture within their teams and the entire organization

  • Jointly reach agreement as to how to work together as team mates and treat one another with mutual respect

  • Speak up when things get off track and suggest ways to improve them

  • Public Workshop Date:

    To be confirmed.
    Please email should we wish to be kept informed when a date has been confirmed. Thank you.

  • Time:

    9am to 5pm

  • 1-day workshop fee:

    $1020 per participant
    $990 per participant (for 2 to 4 in a group)
    $960 per participant (for 5 and above in a group)

    Prices are in SGD and subject to prevailing GST.

Each participant will receive a workshop preparation sheet, a licensed Crucial Conversations® Focused learner guide and a certificate of completion.

Upon receipt of your registration, our event support manager will be in touch to provide you with more details of the training and the pre-training resources. Our public workshop terms and conditions can be found here.

We regret that our training courses are not extended to independent trainers, consultants, coaches or agents.