Press Articles

  • OFFICE HAUNTING: 8 OUT OF 10 EMPLOYEES ARE RUNNING IN FEAR FROM A SCARY CONVERSATION AT WORK

    October 3, 2019 – Provo, UT – Across the U.S., employees are haunted by something scary and destructive—and it’s not ghosts and goblins. A new poll from VitalSmarts, a top 20 leadership training company, shows more than 80% of workers are cowering from at least...

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  • HOW TO ASK YOUR BOSS FOR VACATION DAYS NOW THAT SUMMER IS WINDING DOWN

    Paid leave is essential for employees who need a break from their daily grind. Time off relaxes and replenishes workers, and improves productivity when they return to the job. Joseph Grenny identifies six tips to help you get the PTO you deserve....

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  • HOW TO SAY “NO” AT WORK WITHOUT MAKING ENEMIES

    You define the contours of your character and the shape of your life by what you say “no” to. Here are some tips for inoculating yourself against inflated negative attributions when you dissent....

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  • HOW LEADERS CAN ASK FOR THE FEEDBACK NO ONE WANTS TO GIVE THEM

    Most managers aren’t aware of what their employees really think about them. Here’s what managers can do to encourage their employees to open up, and how you as the employee can broach the subject in a thoughtful, productive way....

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  • HOW TO GIVE FEEDBACK

    Giving and receiving feedback is one of the hardest skills to get right in the modern workplace. Listen to Joseph Grenny and others discuss the best, and worst, ways to hold frank discussions at work....

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  • Q&A: ‘CRUCIAL CONVERSATIONS’ AUTHOR JOSEPH GRENNY BELIEVES YOU CAN BE AN INFLUENCER, TOO (+PODCAST)

    Transcript of a podcast interview with Joseph Grenny....

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  • HOW TO BE RESILIENT IN THE FACE OF HARSH CRITICISM

    Most of us have been “feedsmacked” at some point in our life. In the midst of a meeting, an innocent walk down the hallway, or a performance review, someone delivers a verbal wallop that rocks our psychological footing. We looked at 445 such incidents when...

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  • HOW TO TALK BACK TO YOUR BOSS AND KEEP YOUR JOB

    In a recent survey, we asked 1,335 employees the following question: What significant weakness does your boss have that is apparent to everyone in the office except the boss?...

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  • TROUBLE AT WORK: HOW TO CONTRADICT SOMEONE POWERFUL

    “Our bodies specialize in survival, so we have a natural bias to avoid situations that might harm us,” says Joseph Grenny, the coauthor of Crucial Conversations and the co-founder of VitalSmarts, a corporate training company....

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  • SOFT SKILLS: THE CATALYST TO ACHIEVING ORGANIZATION-WIDE CHANGE

    Successful groups spoke openly about anticipated problems. They were masters of what we call crucial conversations. They effectively talked about concerns and barriers and thus created the social support needed for success....

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