News Articles

  • Joy Hacks to Instantly Improve Life at Work

    We have far more control over our experience of a workday than we suspect. Joseph Grenny, coauthor of Crucial Conversations & co-chairman of VitalSmarts L.C. shares some tips – what he calls joy hacks that can allow you to change your day—and, if they become habitual, even your life.

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  • Be Smart in Setting S.M.A.R.T. Goals

    Setting the right goals and clarifying measurable results with stakeholders is crucial for becoming an effective influencer. Read more in this blog by our Senior Consultant Sebastian Anthony.

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  • A Salute needs to be Returned

    To build healthy relationships, it’s important to stay focused on “what we really want”, one of the key Crucial Conversations principles. We should avoid letting our emotions get the better of us. Read this blog by our Senior Consultant Sebastian Anthony to better understand how when our actions are swayed by emotions, it can negatively affect our relationships.

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  • Failure to Focus: Distractions are Killing Our Ability to Focus at Work and at Home

    A new study by Crucial Learning shows that we’re failing to stay focused on the task at hand or when communicating with others – and it’s crippling our mental health, our relationships, and our productivity.

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  • NEW SURVEY FINDS EMPLOYEES CRAVE PERSONAL L&D – BUT EMPLOYERS AREN’T RESPONDING

    Nearly half of employees say their organization doesn’t provide them with learning and development opportunities they truly value, according to a June 2022 survey conducted.....

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  • How Avoiding Conversations Is Costing Your Organization

    Correspondent Gary Drenik spoke with Joseph Grenny, co-author of the New York Times bestseller Crucial Conversations and cofounder of Crucial Learning, to learn how to keep silence from wrecking your bottom line...

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  • How to Respectfully Discuss Contentious Issues at Work

    A recent study shows that people feel unsafe to speak their minds at work, particularly on contentious topics. But Joseph Grenny argues that may be more of a function of how we perceive our conversation partners than the trickiness of the topics themselves....

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  • New Study Shows People Have Never Been More Afraid to Speak Their Minds

    A new study by VitalSmarts LC, doing business as Crucial Learning, found that a shocking 9 out of 10 people have felt emotionally or physically unsafe to speak their mind more than once in the past 18 months. Unsurprisingly, the conversation topics that have generated the most fear include political or social issues (74 percent) and COVID-19 issues (70 percent).....

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  • Distance is Destroying Dialogue: New Study Shows Employees are More Than Twice as Likely to Avoid Discussing Concerns with Remote Colleagues

    According to the online study of 1,145 people conducted by VitalSmarts (doing business as Crucial Learning), people are more than twice as likely to avoid speaking up about concerns with colleagues and managers virtually than when they worked together in person....

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  • This is how you deal with (harsh) criticism

    Doing your job without being criticized is next to impossible. Teachers fear the articulate parent, civil servants the resilient citizen, entrepreneurs the resolute customer. And we are not even talking about mutual criticism in the workplace. Social media and other digital tools have also considerably lowered the threshold for handing out and receiving harsh, biting criticism. Read tips given on how to deal with these criticisms, including one from Joseph Grenny....

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