Perspectives and Press Articles

AI tools can be helpful. But when you’re in real life, dealing in real time, with a tense client, a frustrated colleague, or having a high-pressure discussion at a leadership meeting, no algorithm can replicate the trust, empathy, and judgment required in the moment.

Humility doesn’t mean surrendering your views, but rather shifting one's mindset from certainty to curiosity.

Speaking up to someone of positional power or authority can be daunting. Senior Consultant Sebastian Anthony provides some tips on how to build your courage and navigate crucial conversations with more confidence and compassion.

We have far more control over our experience of a workday than we suspect. Joseph Grenny, coauthor of Crucial Conversations & co-chairman of VitalSmarts L.C. shares some tips – what he calls joy hacks that can allow you to change your day—and, if they become habitual, even your life.

Setting the right goals and clarifying measurable results with stakeholders is crucial for becoming an effective influencer. Read more in this blog by our Senior Consultant Sebastian Anthony.

To build healthy relationships, it’s important to stay focused on “what we really want”, one of the key Crucial Conversations principles. We should avoid letting our emotions get the better of us. Read this blog by our Senior Consultant Sebastian Anthony to better understand how when our actions are swayed by emotions, it can negatively affect our relationships.

A new study by Crucial Learning shows that we’re failing to stay focused on the task at hand or when communicating with others – and it’s crippling our mental health, our relationships, and our productivity.

Nearly half of employees say their organization doesn’t provide them with learning and development opportunities they truly value, according to a June 2022 survey conducted.....

Correspondent Gary Drenik spoke with Joseph Grenny, co-author of the New York Times bestseller Crucial Conversations and cofounder of Crucial Learning, to learn how to keep silence from wrecking your bottom line...

A recent study shows that people feel unsafe to speak their minds at work, particularly on contentious topics. But Joseph Grenny argues that may be more of a function of how we perceive our conversation partners than the trickiness of the topics themselves....